What should I do if I am blocked?

First we need to find out what is blocking your access.

  • If only the schedule is blocking you, the easiest solution is to simply change the blocking parameters.
  • If you are in Strict mode, the deactivation condition must be fulfilled first. Currently, we provide 3 deactivation conditions: Charger, PIN code and None(Timer + follow schedules).
  • In case you need to urgently unblock AppBlock, please go to Contact support and select “I need to unlock my device” reason. We will send you a one-time code that will deactivate Strict Mode and delete the PIN code to enter AppBlock in case you set one up.

    If you have any other problems, don’t be afraid to reach out to us.
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