AppBlock is not working

Is there anything you have recently changed?

• No, I did not change anything, and AppBlock worked before.
  • It looks like something is preventing AppBlock from running in the background. Please check out our Troubleshooting section in “More.” Eventually, you can also try reinstalling AppBlock. If this does not help, please contact our support team.
    
• I changed my blocking setup, and AppBlock stopped working.
  • Please try reinstalling AppBlock. If the issue persists, send us a short video (max 20MB) or screenshots of your blocking setup and provide us with more details about this issue. We will do our best to help you out. You may also check out the Troubleshooting tips.
    
• I made changes outside the app
  • I force stopped AppBlock
  • I opened the blocked app in a floating window or popup view
  • I tried to block dual app (two copies of the same app)
  • I enabled ultra power saving mode
  • I restarted my device
    • It can take a few seconds for AppBlock to start after you restart your device. If it does not start up at all, please ensure the autostarting feature is enabled. Instructions for most devices can be found in Troubleshooting tips. Eventually, you can also try reinstalling AppBlock. If this does not help, please contact our support team.
      
• I changed something else

We’re sorry to hear that! Please try reinstalling AppBlock, in case the issue persists, contact our support team describing the issue in detail and we will get back to you as soon as possible.

Only apps get blocked correctly, website blocking is malfunctioning.

• I use a specific browser.

We currently support most of the common browsers. In case you need to block websites in one of the unsupported browsers. You can use our “block unsupported browsers” feature in Extra options. This function will block access to all our unsupported browsers and you will not be able to open the browser app.
If you miss a specific browser, please contact our support team and let us know which browser you would like AppBlock to support in the future. We will forward it to our developers and in case the demand for this browser will be higher, we will consider implementing it.

• Accessibility permission is removed after closing AppBlock.

If the accessibility permissions are being removed, it is usually a problem with the operating system. It happens mostly on Xiaomi (and related) devices and there’s not much we can do about it. When you remove AppBlock from recent apps, the accessibility service is killed. Adding AppBlock to the locked apps (hold the app icon in recent and select the lock) can help solve the issue. For some devices, it is enough to turn the accessibility off and back on again, for others you will have to restart your device for it to be re-enabled. 

Additionally, make sure that you enable everything mentioned in Troubleshooting – including autostart and battery optimization.

• Usage limits on websites do not count well.

In case you notice that schedules with websites blocking that are set by usage limit conditions are not working properly, please make sure you have usage access permission enabled for AppBlock in your device setting.

• AppBlock never worked on my device

Please check out our Troubleshooting section in “More”. If this does not help, please contact our support team.