How to restore my purchase – AppBlock premium not recognized

To resolve your issue with AppBlock Premium, please follow these steps:

1. Ensure you are signed in to the same Google Play account used to purchase AppBlock Premium by navigating to the Google Play Store → Your profile picture → Payments and subscriptions → Subscriptions. If AppBlock is listed, you are signed in to the correct account. Otherwise, switch to the appropriate account. Then, go to the Troubleshooting section in AppBlock and tap “Restore purchases” at the bottom.
2. If restoring purchases did not resolve the issue, clear the Google Play Store cache by going to Settings → Applications → Play Store → Storage and cache → Clear storage. Close the settings, reopen the Google Play Store, close AppBlock (remove it from recent apps), and reopen it.
3. If none of the above works, try reinstalling AppBlock. If the problem persists, please contact our support team for further assistance.