Websites are not being blocked
If websites are not being blocked and you’re using usage limits, please ensure that you are using the Safari browser to open the sites. Usage limit website blocking only works on Safari.
If you are using Safari and the issue persists, please try refreshing your blocking settings within the AppBlock app.
Here’s how:
For AppBlock version 3.7.0 and older:
- Open AppBlock: Launch the AppBlock app on your device.
- Navigate to the Blocking Tab: Tap on the “Blocking” tab within the app interface.
- Pull to Refresh: Swipe down on the screen to initiate the refresh process.
- Notification: Once completed, a notification stating “Blocking refreshed” will appear at the bottom of your screen.
For AppBlock version 3.8.0 and newer:
- Open AppBlock: Launch the AppBlock app on your device.
- Navigate to the Blocking Tab: Tap on the “Blocking” tab within the app interface.
- Tap the Refresh Icon: Tap the icon in the top right corner to refresh the blockings.
If refreshing the blockings doesn’t resolve the issue, please contact our support team and send us a short video (max 20MB) displaying your blocking settings so we can take a closer look.