Help

Question 1

AppBlock is not working

Accepted Answer

Is there anything you have recently changed?

No, I did not change anything, and AppBlock worked before.

It looks like something is preventing AppBlock from running in the background. Please check out our Troubleshooting section in “More.” Eventually, you can also try reinstalling AppBlock. If this does not help, please contact our support team.

I changed my blocking setup, and AppBlock stopped working.

Please try reinstalling AppBlock. If the issue persists, send us a short video (max 20MB) or screenshots of your blocking setup and provide us with more details about this issue. We will do our best to help you out. You may also check out the Troubleshooting tips.

I made changes outside the app

I force stopped AppBlock

I opened the blocked app in a floating window or popup view

I tried to block dual app (two copies of the same app)

I enabled ultra power saving mode

I restarted my device

It can take a few seconds for AppBlock to start after you restart your device. If it does not start up at all, please ensure the autostarting feature is enabled. Instructions for most devices can be found in Troubleshooting tips. Eventually, you can also try reinstalling AppBlock. If this does not help, please contact our support team.

I changed something else

We're sorry to hear that! Please try reinstalling AppBlock, in case the issue persists, contact our support team describing the issue in detail and we will get back to you as soon as possible.

Only apps get blocked correctly, website blocking is malfunctioning.

I use a specific browser.

We currently support most of the common browsers. In case you need to block websites in one of the unsupported browsers. You can use our “block unsupported browsers” feature in Extra options. This function will block access to all our unsupported browsers and you will not be able to open the browser app.If you miss a specific browser, please contact our support team and let us know which browser you would like AppBlock to support in the future. We will forward it to our developers and in case the demand for this browser will be higher, we will consider implementing it.

Accessibility permission is removed after closing AppBlock.

If the accessibility permissions are being removed, it is usually a problem with the operating system. It happens mostly on Xiaomi (and related) devices and there's not much we can do about it. When you remove AppBlock from recent apps, the accessibility service is killed. Adding AppBlock to the locked apps (hold the app icon in recent and select the lock) can help solve the issue. For some devices, it is enough to turn the accessibility off and back on again, for others you will have to restart your device for it to be re-enabled.

Additionally, make sure that you enable everything mentioned in Troubleshooting - including autostart and battery optimization.

Usage limits on websites do not count well.

In case you notice that schedules with websites blocking that are set by usage limit conditions are not working properly, please make sure you have usage access permission enabled for AppBlock in your device setting.

AppBlock never worked on my device

Please check out our Troubleshooting section in “More”. If this does not help, please contact our support team.

Question 2

AppBlock does not work after force-stopping the app

Accepted Answer

In case you force close the app, AppBlock is closed and cannot block neither apps nor websites. In this case it is necessary to restart the app in order to restart the blocking process. This may also happen if you are using task killer software or automated backup software.

To prevent bypassing your blockings by force-stopping AppBlock, please make sure “Block device settings” in Strict Mode is enabled and Strict Mode is activated. This will prevent access to your device settings and you will not be able to force-stop AppBlock.

Question 3

AppBlock does not work in pop-up view/floating windows

Accepted Answer

Unfortunately, we have not yet found any technology that would allow us to block reliably in pop-up view on all devices, but we will keep looking and hopefully implement it sometime in the future.Many apps allow you to turn this feature off in-app, so this may be worth considering. You can find some guides online when looking for the specific app and keywords like "floating window", "popup" or "window in window".Sometimes locking AppBlock in recent apps can also help block pop-up windows more reliably.

Question 4

AppBlock does not block Dual Apps

Accepted Answer

Unfortunately, it is not technically possible to block dual apps. The "second app" doesn't really exist in the device, your device only sees it as one app and so it is invisible for AppBlock. We will keep our eyes open for new technologies, but currently, it just isn't possible.

Question 5

AppBlock does not work when I enable ultra power saving mode

Accepted Answer

Unfortunately, with current technology, we cannot block the ultra power saving mode. Super saving mode (Ultra battery saver) stops apps from working, meaning that it turns off AppBlock and then we can't block other apps. Some operating systems go against the Android best practices and can cause issues for apps. Sometimes you are able to add exceptions to the saving mode and adding AppBlock to those should stop it from being disabled.

You can also use the “block device settings” option in Strict Mode to prevent you from enabling ultra power saving mode in settings.

Question 6

Combining blocking conditions

Accepted Answer

How can I effectively combine blocking conditions? For instance, I want to implement a limited launch count while I’m at home, and restrict usage to a maximum of 20 minutes per hour while connected to the work network.

Here’s a straightforward guide to set it up:

1) Create a new Schedule2) Choose your initial blocking condition; for example, select the time and specify your working hours.3) Save the changes and click on “Add” in Conditions to include a second blocking condition, such as the usage limit, and specify as you wish.4) Proceed with the Schedule setup by selecting the apps you wish to block and assigning a Schedule name. Finally, click on “Create” to activate the Schedule.

By following these steps, you’ll be able to seamlessly combine different blocking conditions and tailor your device usage to your specific needs.

Question 7

Can I block selected apps in a specific area?

Accepted Answer

Yes, you can! You can easily set the location where you want to block the apps. Either directly based on the location or it's inverse form - for example any time you are not at home.Just create a new schedule and select "Location" as your blocking condition to set it up.

Question 8

Can I set usage time for selected apps?

Accepted Answer

You can select a time limit for using applications each day when a particular schedule is activated. For example only 20 minutes of Facebook during working time or at school.

How to set it up?1) Create a new schedule2) As your first blocking condition, select time and specify your working time - or other time you want to limit your device usage3) Tap at "Add +" next to "Conditions" and choose usage limit - select for how long you can use the apps.4) Continue the schedule setup by selecting the blocked apps and a schedule name before pressing create and activating it.

Question 9

Newly installed apps do not appear on the blocklist

Accepted Answer

If you've installed a new app and it's not appearing on the list of apps to block, we recommend restarting your device. Occasionally, newly installed apps may take some time to appear in the app picker. Restarting your phone can help expedite this process and ensure the app is visible for blocking.

Question 10

Can I duplicate an Existing Schedule?

Accepted Answer

Yes, you can do so through the menu on the top right corner in the schedule detail screen. Simply head to your desired Schedule, press on the 3 dots and select “Duplicate”.

Question 11

How does AppBlock handle your data

Accepted Answer

Our blocking method is purely local, taking place in your device only. Data related to blocking applications and viewing the internet therefore remain on your device.We also assure you that your privacy is very important for us and we do not sell any personal data to third parties.Check out our privacy policy for details on what data is collected on each of the different platforms.

How we use your data:

Statistics dataAll the usage data and other statistics in AppBlock are 100% private. We aren't sharing this data with anyone. The statistics data are deleted each time you reinstall AppBlock. We can only renew the app's statistics data for the past 2 weeks by importing it from your device's system. Website statistics cannot be renewed once deleted or if AppBlock is reinstalled, as they are only stored on the device.

Data about blockingsAll your schedules, Quick Block setup, and other blocking settings are stored only on your device.

Login dataIf you log into the app to use the Academy, we see your email address used for creating the account and the Academy's progress to keep it synchronized with our server. In case you have premium, login is also used for backups.

Analytics dataWe collect anonymous usage data that helps us improve the app. This data cannot be linked back to you in any way. Analytics may include the type of conditions most frequently used when creating schedules, how often Quick Block is activated, and similar.

We also collect invaluable crash and performance data in fixing issues and improving the overall experience.

Question 12

How to change app language

Accepted Answer

Having troubles with changing app language? Just a few quick steps and it's done! 1) Open the AppBlock settings by heading to More --> Settings.2) Tap on Language.3) Select any language you would like and voilà!

Note: This solution works only for versions 6.3.0 and higher. If you haven't yet, please consider updating our app. :)

Question 13

How to block websites

Accepted Answer

How to block websites?

There are two ways to block websites – either using specific URLs or using keywords for mass blocking.URL blocking blocks only the specified link and nothing else. This is great for when you spend too much time on specific websites, such as facebook.com, twitter.com, reddit.com or youtube.com.

Here are the steps how to block specific URLs:

Create a Schedule or QuickBlock as usual.

In the step where you select the applications, at the top, tap on webs.

Type in a website you want to block by entering the URL or select from the suggested list. Only the part before the slash character (“/”) is recognised. Tap at “add”. Repeat until you have added all URLs that you wish to add.

Save.

Note: You may block both websites and apps using the same schedule. Just set up the apps, change to the webs tab, set it up and save.

If you want to add many similar websites at once, you can do so using keywords instead. The keyword is checked in the domain of the URL (before the slash character (“/”), unless specified otherwise. If you want to also block the keyword if it is after the slash, Change the “in domain” to “anywhere in URL".  It can help you block search results and more.

Steps are pretty similar:

Create a Schedule or QuickBlock as usual.

In the step where you select the applications, at the top, tap on keywords.

Optional: For more information about keywords, press the information bubble on the top right.

Type in a keyword you want to block by typing it into the field.entering the URL or select from the suggested list.

If you want the current keyword to be blocked anywhere, choose “Anywhere in URL option”.

Tap the “add” button to add it to the list.

Repeat until you have added all keywords that you wish to add.

Save

To edit URLs or keywords, hold the item and select edit. Preset websites in the initial list cannot be edited, only selected/unselected.

Question 14

Can I lock the Schedule?

Accepted Answer

Of course you can! You have two locking options:

1) until a specific time (Time Lock)2) until connecting a charger. (Charger Lock)

To set up, go into the schedule details screen, press the lock icon on the top right corner and select your preferred locking option (Time Lock / Charger Lock). Please note that once you lock your schedules, you will not be able to do any changes.

Question 15

How to block Newly Installed Apps

Accepted Answer

Do you find yourself downloading new applications to circumvent your blocking? This may be the solution:

Create a Schedule or QuickBlock as usual.

In the step where you select the applications and website you want to block, select Add newly installed apps.

Read the information in the pop-up and press ADD.

Save.

Note: It can take a short time until AppBlock gets notified that a new application has been installed.

Question 16

I bought a premium but it doesn't work

Accepted Answer

Please ensure you are signed in to the same Google Play account used to purchase AppBlock Premium. You can verify this by navigating to the Google Play Store → your profile picture → Payments and subscriptions → Subscriptions. If AppBlock is listed, you are signed in to the correct account. If not, please switch to the appropriate account.

Go to the Troubleshooting section in AppBlock. At the bottom, you will find an option to "Restore purchases."

If the steps above do not resolve the issue, try clearing the Google Play Store cache: usually found under Settings → Applications → Play Store → Storage and cache → Clear storage. Then close the settings and reopen the Google Play Store. Close AppBlock (remove it from recent apps) and reopen it. You can also refer to our detailed guide on how to restore your purchase.

If none of the above solutions work, try reinstalling AppBlock. If the issue persists, please contact our support team for further assistance.

Question 17

How to make Usage Limit Schedule

Accepted Answer

Want to limit your usage of an app? Create a schedule limiting how much you can use an app each hour or day.

Go to the Blocking tab. In the Schedules section, tap + Add to create a new Schedule.

Select Usage limit as your blocking condition.

Select Daily or Hourly usage limit.

Set the limit by typing it using the numbers or by tapping the +1h (hour) and +1m (minute) buttons.

Save.

Select the apps and websites you want to block, what is blocked and name your schedule.

Tap Create.

Note: Schedules are activated automatically after creating them. You do not have to enable them manually after setting them up.

Note: In AppBlock versions 5.X, Schedules are found in the menu on the left > Schedules.

Question 18

Other possible causes

Accepted Answer

Force Closing the app: In case you force close the app, AppBlock is closed and cannot block apps nor websites. In this case it is necessary to restart the app in order to restart the blocking process. This may also happen if you are using task killer software or automated backup software.

Low battery: If AppBlock shuts down when you are low on battery, this is because the device manufacturer closes apps in the background. This can however easily be solved: How to stop AppBlock from turning off when your battery is low?

If none of the cases above apply to you, please contact us!

Question 19

How to block Settings on iOS16 (and older) with AppBlock

Accepted Answer

If you want to block the access to your general settings, you can follow our step-by-step guide bellow.

Blocking Settings on devices with iOS16 and older:

Open the Shortcuts app on your iPhone.

Tap on 'Automation', then 'Create Personal Automation'.

Select 'App', choose the application you wish to block (like Settings), and confirm.

Tap on 'Scripting', then 'Open App'.

In the 'Open App' window, tap on 'App', and select 'Shortcuts'.

Turn off 'Ask Before Running', and confirm 'Don’t Ask' in the pop-up.

Hit 'Done' to save your automation.

Head over to the AppBlock app, add the Shortcuts app to your blocklist, and activate the blocking.

Lastly, activate Strict Mode in AppBlock to ensure your blocking stays active.

Full article with video tutorial here.

Question 20

How to make Time Schedule

Accepted Answer

Want to block some apps on certain days or at certain times?

Go to the Blocking tab. In the Schedules section, tap + Add to create a new schedule.

Select Time as your blocking condition.

Select the days you want the block to be active. Any red days will be blocked.

Optional: Tap Add (+) on the right of times to add the time you want the apps to be blocked on the red days. It is active all day by default.

Select the FROM time, tap TO, select the until time and press OK.

Save.

Select the apps and websites you want to block, what is blocked and name your schedule.

Tap Create.

Note: Schedules are activated automatically after creating them. You do not have to enable them manually after setting them up.

Note: In AppBlock versions 5.X, Schedules are found in the menu on the left > Schedules.

Question 21

Can I use my PRO version on different devices?

Accepted Answer

Yes this is possible, but you must be signed in to Google Play using the same Google account on all of your devices. 🙂

We will release a multiplatform solution soon that will allow you to use a single subscription on all platforms so stay tuned!

Question 22

What should I do if I am blocked?

Accepted Answer

First we need to find out what is blocking your access.

If only the schedule is blocking you, the easiest solution is to simply change the blocking parameters.

If you are in Strict mode, the deactivation condition must be fulfilled first. Currently, we provide 3 deactivation conditions: Charger, PIN code and None(Timer + follow schedules).

In case you need to urgently unblock AppBlock, please go to Contact support and select “I need to unlock my device” reason. We will send you a one-time code that will deactivate Strict Mode and delete the PIN code to enter AppBlock in case you set one up.If you have any other problems, don’t be afraid to reach out to us.

Question 23

My apps are not blocked in split-screen

Accepted Answer

If you are having any troubles with split-screen not being blocked correctly, try enabling the AppBlock accessibility service for more efficient blocking.

1) Tap Downloaded services and find AppBlock.2) Tap AppBlock and hit turn ON.3) Tap OK to confirm.

Question 24

How to block in intervals

Accepted Answer

Sometimes you just need a break. Setting short breaks at set times in your time schedules becomes easy with this guide:

Go to the Blocking tab. In the Schedules section, tap + Add to create a new schedule.

As the blocking condition select Time

Select the days you want to block the apps. Any red days will be blocked.

Next to times, on the right tap the button Add (+)

Select your first time interval by selecting the FROM time, switching to the TO tab and finally clicking OK.

Tap Add (+) again to add a second time interval.

Repeat as often as needed. You can update intervals by tapping on them or tapping X to remove them. The bar under the times shows when the blocking will be active. The schedule will be ON for any red parts on the selected days.

Note: Schedules are activated automatically after creating them. You do not have to enable them manually after setting them up.Note: In AppBlock versions 5.X, Schedules are found in the menu on the left > Schedules.

Question 25

I'm not able to unlock a Schedule with a charger

Accepted Answer

Just attaching your charger is not enough. With the charger attached, you must go into the locked schedule's detail page and press the little lock on the top right hand corner to unlock the schedule.Occasionally, the schedule cannot be unlocked even if the charger is connected. Try reconnecting the charger with the locked schedule's detail screen opened and wait for a while, then try to unlock it again.You cannot use the charger to unlock a schedule which is locked for a set time. In this case, you will have to wait until the timer runs out.

Question 26

How to change the beginning of the day

Accepted Answer

Do you go to bed past midnight or do you work nightshifts and want to change the time when your daily usage limit and launch count is reset? Follow these simple steps to set it up:

Open the AppBlock settings: More > Settings.

Tap on Beginning of the day.

Select the time you would like your usage and launch count to be reset.

Tap Set when done.

Note: In older versions of AppBlock, you will find the settings in the left menu. In even earlier versions, the Beggining of the day setting is found in the AppBlock settings > Other settings > Beginning of the day.

Question 27

Can you add another feature to AppBlock extensions?

Accepted Answer

Absolutely! We're always looking to improve our product based on customer feedback. If you have any specific features in mind, please don't hesitate to reach out to us. We would be more than happy to discuss your ideas further and see how we can incorporate them into our app. :)

Question 28

What to do if AppBlock doesn't work

Accepted Answer

If AppBlock doesn´t work properly, you can follow our instructions we prepared here.

Question 29

Problems with specific phone brands

Accepted Answer

Even though we designed our app to be compatible with all devices, sometimes, the device might act a bit differently than expected. On this page, you can find some good-to-know information about the most common and problematic devices and useful tips. However, you should always check important in-app steps (recommendations, error messages, and especially our Troubleshooting section).

To search for a specific phone brand, you can press CTRL+F (Windows) keys or CMD+F (MacOS) keys for a search bar to appear and type the desired name. In case you cannot use the search on your phone, you can scroll down to your brand or open Help section on our web.

NOTE: each phone model might have a different path to a specific option/permission. If you are unable to locate it, please try searching on the internet your phone model and the option/permission you need. You should be able to find more specific guides.

Huawei

Unfortunately, Huawei is one of the most troubled phone brands in the current market. Chinese vendors tend to ignore Android’s best practices and implement very bizarre custom modifications which make background tasks nearly impossible to run. This includes stable and reliable run of AppBlock as well.

Please do:

Phone settings > Advanced Settings > Battery Manager > Power plan is set to Performance..

Phone Settings > Advanced Settings > Battery Manager > Protected apps – check for AppBlock as Protected

Phone Settings > Apps > AppBlock > Battery > Power-intensive prompt [x] and Keep running after screen off [x]

Phone settings > Apps > ‘Advanced (At the bottom) > Ignore optimizations> Press ‘Allowed’ > All apps > Find AppBlock on the list and set to ‘Allow’

(Huawei P9 Plus) Phone settings > Apps > Settings > Special access > Ignore battery optimization> select Allow AppBlock app.

If all fails, please try to set the app as device administrator (AppBlock > Setting > CAPTCHA > Prevent escaping CAPTCHA). This may also prevent the system from killing AppBlock.

NOTE: AppBlock version installed from AppGallery might differ from the Google Play Store, each version might require other permissions. To check all needed permissions, please go through the initial onboarding process carefully and our in-app Troubleshoot.

You can visit the following link to find out more about this brand: https://dontkillmyapp.com/huawei.

Xiaomi

Xiaomi might be the most troubled phone on today’s market. Chinese vendors tend to ignore Android best practices and implement very bizarre custom modifications which make background tasks nearly impossible to run.

The specific steps depend on which version of the MIUI you have. Things to try:

APP PINNING If AppBlock stops working correctly, the blocking suddenly does not work and/or you are experiencing issues with Accessibility, you should try pinning AppBlock. How to do it?When you open the recent apps tray, just drag AppBlock downwards – it will be locked. On some devices, you will have to tap the down arrow next to the app name for the options to pop-up. There, you need to select the „Lock“ icon. After that, even if you clear recent apps it will not be removed from the background. Drag downwards again to clear AppBlock from the background.

BATTERY MANAGEMENT Please enable:

Settings > Advanced Settings > Battery manager > Power plan is set to Performance

Device Settings > Advanced Settings > Battery Manager > Protected apps – AppBlock needs to be Protected

Device Settings > Apps > AppBlock > Battery > Power-intensive prompt [x] and Keep running after the screen off [x]..

BATTERY MANAGEMENT 2 Settings > Additional Settings > Battery & Performance > Manage apps’ battery usage and here:1) Switch Power Saving Modes to Off 2) Choose the next options: Saving Power in The Background > Choose apps > select ‘AppBlock’ > Background Settings > No restrictions

APP BATTERY SAVER Security > Battery > App Battery Saver > AppBlock > No restriction then enable SaA to autostart in the security center

AUTOSTART (according to https://in.c.mi.com/thread-253478-1-0.html):

Open security app > permissions > auto-start

Enable Autostart for desired apps.

If all fails, please try to set the app as device administrator (AppBlock > Setting > CAPTCHA >Prevent escaping CAPTCHA). This may also prevent the system from killing AppBlock.

NOTE: It is recommended to not start “Ultra Battery Saver” mode on Xiaomi devices as it will stop all not needed background apps from running correctly. On some models, you should be able to make app exceptions, but it might still cause some minor issue with correct blocking.

You can visit following link to find more about this brand: https://dontkillmyapp.com/xiaomi

OnePlus

The app might experience some issues on OnePlus phones unless you turn off battery optimizations for AppBlock.

System Settings > Apps > Gear Icon > Special Access > Battery Optimization.

WARNING: Recently OnePlus phones started reverting this setting randomly for random apps. Even when you set it to be "not optimized", it may automatically reverse back to "optimized" the next day. There is no workaround and you may have to check system settings every once in a while.There is a bug report filed to OnePlus.

On some OnePlus phones there is also a thing called App Auto-Launch which essentially prevents apps working in the background. Please disable it for AppBlock.

Also do:

Phone settings > Battery > Battery optimization > switch to the All apps list (Top menu) > AppBlock > Don’t optimize

NOTE: Some of our users indicated that you need to disable Doze mode in Developer options.

You can visit following link to find more about this brand: https://dontkillmyapp.com/oneplus

OnePlus 5 specifically

Disable Settings > Battery > Battery optimization > (three dots) > Enhanced optimization. This option may also be called Advanced optimization.

You can visit following link to find more about this brand: https://dontkillmyapp.com/oneplus

Samsung Galaxy

Unfortunately, some new models tend to cause issues with AppBlock running correctly. Please, see the text below for critical information.

S8 (and apparently also some older phones) has introduced a flawed attempt at prolonging battery life called “App power monitor“. For AppBlock to work correctly, please whitelist AppBlock from the App power monitor.How to do it: Open the Settings app > Device maintenance > Battery and at the bottom you’ll see a list of your most frequently used apps. You can put apps to sleep individually or in a group by selecting them then tapping the big SAVE POWER button. Apps that are sleeping will appear in the SLEEPING APPS list at the bottom (tap it to expand the list). Scrolling further — all the way to the very bottom — and you’ll find Unmonitored apps. These are apps that you specifically want to exclude (white list) from App power monitor. When inside the Unmonitored apps menu, you can tap the three dots menu to add or delete apps from the list. Rather than bothering with any of that, you can just turn off the App power monitor feature completely as it has little-to-no impact on battery life and only serves to handicap the normal functioning of your Galaxy phone. It’s excessive and in some cases downright misleading, using scare tactics to keep you reliant on Samsung’s software when other Android devices get by just fine without it.

On other Samsung phones, the path may look like this:Phone settings > Applications > select three dot menu (top right corner) > Special Access > Optimize Battery usage > Find AppBlock on the list and make sure that it is not selected.

NOTE: If you enable Edge Lighting for AppBlock, then AppBlock will not be able to wake your screen up when the alarm starts. To allow AppBlock to work as intended, please remove AppBlock from the Edge Lighting applications list.

NOTE: Please check out this link to find other guides, how to keep the permissions active and AppBlock running: https://dontkillmyapp.com/samsung

Oppo

On those devices, background services are often being killed (including accessibility services). Here are some steps that should prevent this problem:

·        Pinning AppBlock to the recent app screen When you open the recent apps tray, you will have to tap the down arrow next to app name for the options to pop-up. There, you need to select the „Lock“ icon. After that, even if you clear recent apps, it will not be removed from the background.

·        Turning off battery optimizationsOpen app info (holding app icon for a long time and selecting “app info” (i) ) > Battery usage > Run in the Background

·        Allow launch after restarting deviceSettings > App Management > Auto-launch apps > find AppBlock and toggle the switch to allow.

You can visit following link to find more about this brand: https://dontkillmyapp.com/oppo

Vivo

On those devices, background services are often being killed (including accessibility services). Here are some steps that should prevent this problem:

·        Pinning AppBlock to the recent app screen When you open the recent apps tray, you will have to tap the down arrow next to app name for the options to pop-up. There, you need to select the „Lock“ icon. After that, even if you clear recent apps it will not clear from the background.

·        Turning off battery optimizations Open App info (holding app icon for a long time and selecting “app info” (i) ) > Battery usage > Unrestricted.

NOTE: It is recommended not to start “Ultra Battery Saver” mode on Vivo devices as it will stop all unnecessary background apps from running correctly. On some models, you should be able to make app exceptions, but it might still cause some minor issues with correct blocking.

You can visit following link to find more about this brand: https://dontkillmyapp.com/vivo

Realme

On those devices, background services are often being killed (including accessibility services). Here are some steps that should prevent this problem:

·        Pinning AppBlock to the recent app screen When you open the recent apps tray, you will have to tap the down arrow next to app name for the options to pop-up. There, you need to select the „Lock“ icon. After that, even if you clear recent apps it will not be removed from the background.

·        Managing battery optimizationsOpen Settings > Battery > App battery management > select AppBlock > Allow background activity, Allow foreground activity and Allow auto-launch

·        Settings > Battery > Power saver options > disable Sleep stand-by optimization

You can visit following link to find more about this brand: https://dontkillmyapp.com/realme

Meizu

Meizu are one of the most troubled phones on the market. Chinese vendors tend to ignore Android best practices and implement very bizarre custom modifications which make background tasks nearly impossible to run.

Please enable:Settings > Advanced Settings > Battery manager > Power plan is set to Performance >Device Settings > Advanced Settings > Battery Manager > Protected apps – check for AppBlock as ProtectedDevice Settings > Apps > AppBlock > Battery > Power-intensive prompt [x] and Keep running after screen off [x]..

If all fails, please try to set the app as device administrator (AppBlock > Setting > CAPTCHA > Prevent escaping CAPTCHA). This may also prevent the system from killing AppBlock.

You can visit following link to find more about this brand: https://dontkillmyapp.com/meizu

Sony

Sony Stamina Mode makes 3rd party alarms not work. There is no workaround from our side, please disable Stamina mode or whitelist our application.

Please go to your Phone settings > Battery > Three dots in the top right corner > Battery optimization > Apps > AppBlock.

You can visit following link to find more about this brand: https://dontkillmyapp.com/sony

Nokia

It seems under some circumstances Nokia behaves differently from standard Android and puts our app on the list of apps with background restrictions.

Take a look in Phone settings > Apps > Battery > AppBlock

You can visit following link to find more about this brand: https://dontkillmyapp.com/hmd-global

Question 30

How to block system apps

Accepted Answer

Starting with iOS 16.4, you can use the built-in search in blocklist to find your system apps (for instance Safari) even when they are not visible on the list. This will allow you to choose these apps for blocking. Please note that your keywords blockings will have no effect with the entire Safari blocked.

It is also not possible to add system apps to allowlist.

Question 31

How to make an Inverse Location Schedule

Accepted Answer

Do you want to stop yourself from checking on work apps when out of work? The following steps will help you set it up!

Go to the Blocking tab. In the Schedules section, tap + Add to create a new Schedule.

Select the apps and websites you want to block, what is blocked and name your schedule.

Select “Location” as your blocking condition and make sure location permission is granted. (If you have never made a location schedule before, you will now be asked for the missing permissions. Follow the written instructions to grant them).

Select the radius of the location you want your apps to be unblocked at or use the search in the top right corner to type the address you want to block.

Toggle the switch for “Inverse radius”.

Save.

Tap Create.

Optional: If you want the location schedule to remain active when location services are unavailable, you may set this in the AppBlock settings, More > Settings > Toggle the switch When Location unavailable on.

Note: The schedule will activate automatically when the condition is fulfilled. You do not need to manually activate it. It can however take a couple of minutes for AppBlock to receive your location and start the blocking.

Note: In AppBlock versions 5.X, Schedules and Settings are found in the menu on the left.

Question 32

Do you have AppBlock for PC/macOS?

Accepted Answer

Currently, we offer a Chrome extension that helps you stay focused and manage distractions while browsing the web. However, we understand the importance of expanding our platform to other devices, including PC. Rest assured, we have plans to develop an AppBlock version for PC in the future. If you have any suggestions or specific features you'd like to see, please feel free to contact us. We appreciate your support!

Question 33

Is AppBlock free?

Accepted Answer

Yes, basic AppBlock is free! However, it has some limitations such as number of schedules and backup option. If you are happy with the app, you can always consider purchasing PRO version which has full access to all features. Premium has no limitations nor ads.Check out the Premium section of the app for details and pricing in your region.

Question 34

How to block Safari

Accepted Answer

Starting with iOS 16.4, you can now use the built-in search feature in the blocklist to find Safari or other system apps. This makes it easier to select and block apps that aren't immediately visible in the list (without searching first). Please keep in mind that blocking Safari entirely will override any keyword blockings you have set up.

Additionally, Safari blocking won't be effective if you are using the Allowlist feature.

Question 35

Specific Android versions

Accepted Answer

Android 8 (Oreo)

Android O has brought an option to limit background activity for specific apps. This will break alarms when enabled for AppBlock.

Please make sure that System settings > Apps > AppBlock > Battery > Background activity is enabled.

Question 36

How to combine Schedule conditions

Accepted Answer

Do you want to have a different usage limit on weekends than weekdays? Or combine any other schedule conditions together? You can!

Go to the Blocking tab. In the Schedules section, tap + Add to create a new schedule.

Select your first blocking condition, for example, Time.

Set it up as you wish and tap Save.

Next to step 1, you will now see a little “+Add” button. Tap it.

Select your second condition, for example Usage limit, set up and save.

Repeat until you have all the conditions you want to combine.

Select the apps and websites you want to block and continue as usual.

For example, to give yourself different usage limit for different days, you may create two schedules:“Weekends” with usage limit: 4h/day + Time: weekends.“Weekdays” with usage limit: 1h/day + Time: weekdays.

Note: Combining conditions inside one schedule leads to the schedule being active when ALL conditions are active. If it is the weekend AND you hit the 4h/day limit, the schedule will be blocked.Creating several schedules results in OR relationships meaning that if you want to block several apps/websites with different conditions, you can place them in separate schedules.Note: In AppBlock versions 5.X, Schedules are found in the menu on the left > Schedules.

Question 37

How to stop AppBlock turning off with low battery

Accepted Answer

Does your block seemingly randomly stop? Ignoring battery optimizations will likely resolve the issue.

Open the AppBlock Settings: More > Settings

Select Troubleshooting.

Select Ignore battery optimizations. This will open your device’s battery optimization settings.

Tap on the dropdown menu that says Not optimized and select All apps.

Scroll down until you find AppBlock. Tap on it.

Select Don’t optimize and tap Done.

You may now return to the home screen.

Note: In AppBlock versions 5.X, Settings are found in the menu on the left > Settings.

Question 38

Is AppBlock free?

Accepted Answer

Yes, AppBlock offers a free version! While the basic version of the app is free to use, it does come with some limitations, such as a restricted number of schedules.

If you find the app helpful and want to unlock its full potential, you can upgrade to the Premium version. The Premium version gives you access to all features without any limitations or ads. If you're unsure whether the Premium version is right for you, feel free to check out the differences.

For more information on the Premium version and pricing in your region, please visit the Premium section within the app.

Question 39

The app I deleted remains on the blocking list

Accepted Answer

iOS manages this component directly, so we can't guarantee that it will always work perfectly. If you notice that a deleted app remains on the blocking list, you can try refreshing your blocking settings within the AppBlock app. Here's how:

For AppBlock version 3.7.0 and older:

Open AppBlock: Launch the AppBlock application on your device.

Navigate to the Blocking Tab: Tap on the “Blocking” tab within the app interface.

Pull to Refresh: Swipe down on the screen to initiate the refresh process.

Notification: Once completed, a notification stating “Blocking refreshed” will appear at the bottom of your screen.

For AppBlock version 3.8.0 and newer:

Open AppBlock: Launch the AppBlock application on your device.

Navigate to the Blocking Tab: Tap on the “Blocking” tab within the app interface.

Tap the Refresh Icon: Tap the icon in the top right corner to refresh the blockings.

If refreshing the blockings doesn't resolve the issue, please contact our support team for further assistance.

Question 40

How to block by Wi-Fi blocking condition?

Accepted Answer

Do you want to block apps while you are using a certain Wi-Fi? You can create a Wi-Fi based blocklist, limiting your apps based on your Wi-Fi connection. As soon as your device connects to a specific Wi-Fi, your apps will be blocked.

Go to the Blocking tab. In the Schedules section, tap + Add to create a new Schedule.

Select the apps and websites you want to block, what is blocked and name your schedule.

Select Wi-Fi as your blocking condition and choose the Wi-Fi networks you want your apps to be blocked at.

Save.

Tap Create.

Note: Schedules are activated automatically after creating them. You do not have to enable them manually after setting them up.

Note: In AppBlock versions 5.X, Schedules are found in the menu on the left > Schedules.

Question 41

Why do I see websites among the apps in the blocklist?

Accepted Answer

The websites you see in the blocklist are system suggestions based on your browsing activity in Safari. They appear in the list because iOS manages the entire blocklist, and we do not have control over what is displayed. This is normal behavior managed by the iOS system.

If you want to ensure a specific website is visible on the blocklist, simply open the website in Safari, then go to the "Other" category in AppBlock to add it to the list.

Question 42

I don't see my premium and need to restore it

Accepted Answer

If you're using the same Apple ID, you should be able to restore your subscription. Simply go to AppBlock > Profile > Restore Purchase. After tapping that, AppBlock should recognize your premium status. If you don’t see "Profile," you might be using an older version—go to AppBlock > More > Restore Purchase instead. We recommend updating to the latest version of AppBlock to enjoy all the new features.

If you encounter any issues, you can also try going to the premium buying page and tapping "Restore Purchases" under the "Other options" button.

If these steps don't work, please follow the Apple Support Guide.

Question 43

Apps on Allowlist are blocked despite being allowed

Accepted Answer

If the apps on your Allowlist are still being blocked, please check if you have more than 50 apps allowed across all your schedules. Unfortunately, the system may struggle to reliably block or allow more than 50 apps at once, which can cause inconsistencies.

Please try adjusting your blocking settings, or consider removing the current Allowlist and setting it up again, with one or two changes to the apps included.

Question 44

How to block Screen Time on iOS17 with AppBlock

Accepted Answer

Blocking Screentime on devices with iOS17:

Open the Shortcuts app on your iPhone. This native iOS app allows you to create a sequence of actions from different apps that can be triggered with a single tap.

Tap on 'Automation' at the bottom, then 'New Automation'.

Now, select 'App'. This is where you’ll specify the application you wish to block (like Settings). Once selected, make sure 'Is Closed' is marked, choose “Run Inmidiately” and confirm your choice tapping on Next.

Tap on 'New Blank Automation' and 'Add Action'

Proceed to tap on 'Scripting', and then 'Open App'.

In the 'Open App' window, tap on 'App', and select 'Shortcuts' from the list.

Your automation is ready! Hit 'Done' to save it.

The next step is to incorporate AppBlock. Navigate to the AppBlock app, add the Shortcuts app to your Quick Block blocklist, and activate the blocking.

Go to settings > Screen Time > When you try to turn off the Screen Time permissions for AppBlock, the Shortcut will navigate you to the blocking screen.Voluntary step: Activate Strict Mode in AppBlock. This ensures that the blocking remains active, eliminating any chance of bypassing it.

https://youtu.be/d-v4F9c87d4

Question 45

How to switch AppBlock to Dark Mode?

Accepted Answer

You can switch AppBlock to dark mode in AppBlock > More > Settings > Theme

Question 46

My location schedules do not work

Accepted Answer

In case your location schedules do not activate, please try to extend your location radius, it should fix the issue. Sometimes a little delay in blocking can occur when the radius is too small.

Eventually make sure you have granted all necessary permissions including the location permission for AppBlock and check if the location service is on.

Question 47

How to block Settings on iOS17 with AppBlock

Accepted Answer

Blocking Settings on devices with iOS17:

Open the Shortcuts app on your iPhone. This native iOS app allows you to create a sequence of actions from different apps that can be triggered with a single tap.

Tap on ‘Automation’ at the bottom, then ‘New Automation’.

Now, select ‘App’. This is where you’ll specify the application you wish to block (like Settings). Once selected, make sure ‘Is Opened‘ is marked, choose “Run Inmidiately” and confirm your choice tapping on Next.

Tap on ‘New Blank Automation’ and ‘Add Action’

Proceed to tap on ‘Scripting’, and then ‘Open App’.

In the ‘Open App’ window, tap on ‘App’, and select ‘Shortcuts’ from the list.

Your automation is ready! Hit ‘Done’ to save it.

The next step is to incorporate AppBlock. Navigate to the AppBlock app, add the Shortcuts app to your Quick Block blocklist, and activate the blocking.

Go to Settings. Once you try to open it, the blocking screen will appear.Voluntary step: Activate Strict Mode in AppBlock. This ensures that the blocking remains active, eliminating any chance of bypassing it.

https://youtube.com/shorts/dk6--i4sRVQ?feature=share

Question 48

Why does my Blocklist on extension erase when I switch to Allowlist and vice versa?

Accepted Answer

Don't worry, it's not a bug! :) We have decided to make this rule to prevent possible bypassing and prevent easy blocking cancelation.

Question 49

Unable to turn on Safari extension for keyword blocking

Accepted Answer

Before activating the AppBlock Safari extension for keyword blocking, it’s essential to deactivate all currently active website blocks. If you are a Premium user, you can use the “Pause” feature to temporarily disable active website blocking.

Once you’ve successfully unblocked the websites, you can proceed to enable the Safari extension in your device settings and set up keyword blocking. This ensures that your selected keywords are accurately detected and that the associated apps or content are appropriately restricted.

Question 50

Does AppBlock extension have dark mode?

Accepted Answer

Today, we do not provide dark mode but we plan to include special switcher to change the theme! :)

Question 51

How to restore my purchase - AppBlock premium not recognized

Accepted Answer

Have you paid for Premium and it is not working? Following this short guide should resolve your issue.

Step 1: Check that you are using the correct Google Play Account.

Go to the Google Play Store.

Tap on your profile picture in the top right corner.

Select Payments and subscriptions.

Select Subscriptions.

If you do not see AppBlock in the list of active subscriptions, you are signed into the wrong account.

Sign in to the correct Google Play account:

Go back to the Google Play Store front page.

Tap on your profile picture in the top right corner.

Tap on the arrow on the right, next to your name and email address.

Select the account you want to use or select Add another account if you don’t see the account you want to use there.

Recheck if AppBlock is in the list of active subscriptions. (Using the instructions in step 1).

If you see AppBlock in the list of active subscriptions, you are using the correct account.

Step 2: Clear the Google Play Store data.

Tap and hold the Play Store icon.

Tap on app info or the information icon (i). This depends on the device.

Select Storage & cache.

Clear data.

Remove AppBlock from the recent applications.

Open Google Play.

Step 3: Go to AppBlock and check that Premium is working. Newly, if Premium is active, you will see My subscription in the tab More.

Note: If it still isn’t working, repeat Step 1 to ensure that clearing the data did not set a different account as the main one.

Note: In earlier versions of AppBlock, settings are found in the left menu.

Question 52

Does AppBlock extension block adult content (porn blocking)?

Accepted Answer

Currently, we do not support global blocking of adult content but are working hard on implementing it in the future. In the meantime, you can block individual websites and related keywords.

Question 53

How do I prevent myself from stopping the Schedules whenever I want?

Accepted Answer

If you find it too easy to pause your Schedules and want to avoid temptation, we have the perfect solution for you—Strict Mode! 😊

Strict Mode locks your Schedules and QuickBlock settings, making them unchangeable. Here’s how you can enable it:

Choose an access method: Select the method that best suits your needs for locking your settings.

Activate Strict Mode: Go to the Strict Mode tab in the app.

Question 54

I’m blocked by Strict Mode. How can I turn it Off?

Accepted Answer

The unblocking depends on your Access Method, for example with Timer you have to wait until your pre-set time is off.

In case you want to end the Strict Mode blocking sooner, you can request a code by contacting us via the contact support form and we will send you a unique one-time emergency code that you can enter to the pop-up window that will appear after double-clicking on the Strict Mode lock bubble.

Question 55

My apps are still blocked even though my schedules are inactive

Accepted Answer

If your scheduled blocks aren’t working as expected, you can refresh the blocking settings within the AppBlock app. Here’s how:

On appBlock version 3.7.0 and older:

Open AppBlock: Launch the AppBlock application on your device.

Navigate to the Blocking Tab: Tap on the "Blocking" tab within the app interface.

Pull to Refresh: Simply swipe down on the screen to initiate the refresh process.

Once completed, a notification stating "Blocking refreshed" will appear at the bottom of your screen.

On AppBlock version > 3.8.0:

Open AppBlock: Launch the AppBlock application on your device.

Navigate to the Blocking Tab: Tap on the “Blocking” tab within the app interface.

Tap at the refresh icon: Simply tap at the icon in the top right corner to refresh the blockings.

This refresh feature ensures that your blocking settings are up to date and functioning correctly, resolving any issues with app access according to your schedules.

Question 56

Why can't I see statistics?

Accepted Answer

Unfortunately, displaying statistics on devices running iOS 16 is no longer possible due to recent changes implemented by Apple, which have affected our technical compatibility. If you can, we recommend updating your device to iOS 17.

Question 57

Synchronize your blocking settings across devices using Backups

Accepted Answer

Starting from version 3.7.0, it is now possible to synchronize your blocking settings across devices. To do this, you need to be signed in to the app and have an active internet connection to create a backup. You can easily create a backup by going to AppBlock > Profile > Backup > New Backup. This will allow you to transfer your Schedules and QuickBlock settings to another device, ensuring your preferences are maintained across all your iOS mobile devices.

Question 58

I have purchased Android premium, switched to iOS and cannot restore it

Accepted Answer

Unfortunately, it is not possible to transfer your premium subscription from Google Play to iOS, as this is not supported by either Google or Apple.However, there is an alternative. If you provide the order ID of your current Android premium subscription (this can be found in the confirmation email sent by the Google Play Store on the day of purchase), we can issue a refund for the remaining portion of your Android subscription. You can then purchase a new subscription on iOS.If you're interested in this option, please contact us with your order ID, and we’ll proceed with the refund process.

Question 59

How to use Strict Mode on iOS?

Accepted Answer

Strict Mode acts like a digital "policeman", ensuring that your Schedules and QuickBlock settings can’t be bypassed. To use Strict Mode, you must have either QuickBlock or Schedules set up.

Here’s how you can configure it:

Choose an access method that best suits your needs. You can select from the following options:

Timer Condition: This option locks your settings for a specified duration (e.g., one week). Once activated, you won’t be able to change your Schedules, QuickBlock, or deactivate Strict Mode until the timer expires.

Follow Schedules Condition: This option locks your settings whenever any of your Schedules are active. When no schedules are active, you’ll be able to make changes. However, note that even if Strict Mode is tied to just one Schedule, all other Schedules will also be locked from modification while Strict Mode is active.

PIN Code or Charger Unlocking: These are less strict options. You can unlock and make changes to your settings by entering a PIN code or connecting your device to a charger.

Cooldown: This feature allows you to set a waiting period (2 to 10 minutes) on the Strict Mode screen before you can deactivate Strict Mode. It’s designed to make you think twice before deactivating Strict Mode, giving you time to reconsider your decision.

Approval: You can set up a partner’s email, such as a family member, friend, or trusted coworker, to unlock Strict Mode. If you need to deactivate Strict Mode, an email will be sent to them, and they can approve or deny your request to deactivate it.

Strict Mode provides a range of options to keep you on track, ensuring you stick to your goals without the temptation to easily turn off your blocks.

Additional Options:

You can also choose from additional options to define what will be blocked during Strict Mode:

Lock Blockings in App: This option is always enabled when you turn on Strict Mode and cannot be turned off. It ensures that Strict Mode fulfills its purpose.

Disable App Uninstalling: When this option is enabled, you won’t be able to uninstall any applications, including AppBlock.

Disable Installation of New Apps: This feature hides the App Store, preventing the installation of new apps.

Prevent Time Change: You will not be able to change the time on your device.

Important: Be careful and make sure you have the correct settings before turning on Strict Mode, especially if it’s your first time. This will help prevent unintentional blocking of an app or website for too long, as you may not be able to unblock it once Strict Mode is activated.

Question 60

Free vs. Premium AppBlock features on Android

Accepted Answer

Have you ever wondered what are the main differences between free and premium AppBlock versions? You can find the list of premium features and free version limitations in the link below:

https://appblock.app/free-vs-premium-appblock-features-on-android

Question 61

The "Other" category shows a system screen crash when I open it

Accepted Answer

We understand how frustrating it is when the system screen crashes, preventing you from blocking apps. Unfortunately, these crashes are tied to the system's Screen Time functionality and aren't caused by our app.

To avoid this issue, we recommend using the search bar instead of the "Other" category to block apps and websites. If the screen crashes in the search bar as well, try typing an emoji before entering the app name to help prevent it. Once the app name is entered, you can delete the emoji and proceed.

Question 62

Are AppBlock extensions free?

Accepted Answer

Yes, we have made all AppBlock extensions free to use with all features unlocked! :)

Question 63

The search bar in blocklist shows "system screen has crashed"

Accepted Answer

We understand how frustrating it is when the search bar in AppBlock doesn't work. This issue is often linked to the system's Screen Time functionality, which our app relies on, and it affects other blocking apps as well.

As a workaround, try typing an emoji before entering the app name in the search bar to avoid  the crash. Once the app name is entered, you can delete the emoji and proceed.

Question 64

What browsers support AppBlock extensions?

Accepted Answer

At this time, you can download and use extensions on Chrome, Safari and Edge. We are currently developing extensions for Opera and Firefox as well.

Want to know more about supported extensions? Check it out here!

AppBlock extension for Chrome.AppBlock extension for Safari.AppBlock extension for Edge.

Android

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Other

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Unblock

FAQs

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Settings

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