Approval unlock request is not working

The Approval unlock method is powerful, but it relies on a few things working together. If something’s gone wrong, here’s how to track it down.

Common reasons the approval isn’t working

  • Your contact hasn’t responded yet. They need to actively approve your request from their email. Send them a reminder.
  • The approval email went to spam. Ask your Approval Contact to check their spam or promotions folder.
  • Internet connection issue. Both you and your Approval Contact need an active internet connection for the request and response to go through.
  • The Approval Contact email is wrong. Double-check the email address saved in your Strict Mode setup.

What to try

  • Wait a few minutes — approval requests sometimes take a moment to deliver.
  • Check with your Approval Contact directly — by phone, text, or in person — to confirm they received and approved the request.

If it still doesn’t work

Use the Emergency Unblocking flow:

We’ll help you get back in.

Open AppBlock and go to Profile → Help → Contact support.

Select Emergency unblocking.

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