Emergency unblock is not working
Emergency Unblocking is meant to be your safety net, so if it’s not working when you need it, that’s stressful. Here’s how to fix the most common issues.
Make sure you’re in the right flow
- Open AppBlock and go to Contact support.
- Select Emergency unblocking (or “I need to unlock my device” in older AppBlock versions).
If you don’t see the Emergency unblocking option, you may be on an older AppBlock version — update AppBlock in the App Store and try again.
Common issues and fixes
- The flow won’t load. Check your internet connection and restart AppBlock.
- You’re unable to type some characters in the string. Contact our Support team in the “Other” category.
- Support hasn’t replied yet. We do our best to respond in up to 24 hours. Check your Spam folder while you wait.
If you still can’t get unblocked
Contact our support team directly and we’ll help manually. Let us know:
- Your AppBlock version (visible in Profile → Settings).
- Your iOS version.
- What you’ve already tried.
We’ll send you a one-time unlock code to disable Strict Mode and reset your PIN if needed.
Good to know
Emergency Unblocking is intentionally not effortless — that’s what makes Strict Mode actually work. But we never want you locked out of essential apps for real, so support is always here as a backup.
