I cannot restore my Backup

Q: I cannot restore my Backup

If you're having trouble restoring a backup in AppBlock, here's what to check. First: make sure a backup exists You can only restore a backup if you previously created one via Profile → Backup. If you never created a backup, there's nothing to restore. Check your internet connection The backup feature requires a stable internet connection. If you see the error "Something went wrong", check your connection and try again. If the error persists Wait a few minutes — it may be a temporary server issue. If the problem continues for more than an hour, contact our support team. Good to know Backups include your schedules and blocking settings, but not your usage statistics. Website statistics are stored only locally on your device and cannot be backed up or restored.

If you’re having trouble restoring a backup in AppBlock, here’s what to check.

First: make sure a backup exists

You can only restore a backup if you previously created one via Profile → Backup. If you never created a backup, there’s nothing to restore.

Check your internet connection

The backup feature requires a stable internet connection. If you see the error “Something went wrong”, check your connection and try again.

If the error persists

Wait a few minutes — it may be a temporary server issue. If the problem continues for more than an hour, contact our support team.

Good to know

Backups include your schedules and blocking settings, but not your usage statistics.
Website statistics are stored only locally on your device and cannot be backed up or restored.

Was this article helpful?

Didn't find the answer to your question?

If you don’t find the answer you’re looking for, contact our support team who will be happy to help.