Why can’t I see Insights in AppBlock?
If the Insights screen is empty or unavailable, here are the usual reasons and fixes.
iOS version matters
Insights depend on which version of iOS you’re running. They’re currently supported on iOS 17.4 and higher. If your device is on an older version, Insights won’t appear in the app.
iOS compatibility overview
- ✅ Supported: iOS 17.4 and higher.
- ✗ Not supported: iOS 16, iOS 17.0, iOS 17.1, iOS 17.3.
- ⚠ No longer supported: iOS 17.2 (had to be removed in AppBlock 3.13.0 due to stability concerns).
What you can do
- Make sure your device is updated to iOS 17.4 or later.
- Confirm you’re on the latest version of AppBlock from the App Store.
- If both are up to date and Insights still aren’t showing, contact our support team and we’ll be happy to help.
Only seeing “Today” but not “Week” and “Trend”?
If Insights work for Today but not Week or Trend, that’s normal at first. AppBlock uses the iOS Screen Time API to collect statistics, and it can take a few days before there’s enough data to display weekly trends.
One thing to keep in mind: if you reinstall the app, previously collected trend data may be lost, since this information isn’t stored on a server.
