How to restore my purchase — AppBlock Premium not recognized

If you’ve purchased Premium but AppBlock still shows the free version, restoring your purchase usually fixes it.

Step 1: Restore from AppBlock

1. Open AppBlock.
2. Go to Profile → Account → Premium.
3. Tap Restore purchases.

If you don’t see Profile, you might be on an older version — go to AppBlock → More → Restore Purchase instead. We recommend updating to the latest version to enjoy all the new features.

Step 2: Check your Google Play account

Make sure you’re signed in with the same Google Play account used to purchase Premium:

1. Open the Google Play Store.
2. Tap your profile picture → Payments & subscriptions → Subscriptions.
3. Check whether AppBlock is listed as active.

If AppBlock isn’t listed, switch to the correct Google account and try restoring again.

Step 3: Try from Troubleshooting

1. Open AppBlock.
2. Go to Profile → Help → Troubleshooting.
3. Tap Restore purchases at the bottom.

Step 4: Clear the Play Store cache

If restoring still doesn’t work:

1. Go to Settings → Applications → Play Store → Storage and cache.
2. Tap Clear storage.
3. Close Settings and reopen the Google Play Store.
4. Close AppBlock completely by removing it from recent apps, then reopen it.
5. Try restoring purchases again.

Step 5: Reinstall AppBlock (last resort)

If nothing else works, try reinstalling AppBlock.

Important: Reinstalling will erase your blocking settings unless you’ve previously created a backup in Profile → Account → Backup.

If the problem persists after all of this, contact our support team and we’ll help you sort it out.

Important: Reinstalling will erase your blocking settings unless you’ve previously created a backup in Profile → Account → Backup

If the problem persists after all of this, contact our support team and we’ll help you sort it out.