Why am I being charged again?
Seeing an unexpected charge from AppBlock can be confusing — here’s what’s usually going on and what you can do.
Common reasons for repeat charges
- Automatic renewal. Yearly and monthly subscriptions renew automatically by default. If you didn’t cancel before the renewal date, you’ll be charged for the next period.
- Trial converted to a paid subscription. Free trials automatically convert into paid subscriptions when they end, unless you cancel before then.
- You’re using multiple Google accounts. If you previously bought Premium on a different Google account, you might have ended up with two active subscriptions.
- Plan change. If you switched plans, for example from monthly to yearly, Google may charge you immediately for the new plan.
How to check your subscriptions
- Open the Google Play Store.
- Tap your profile picture → Payments & subscriptions → Subscriptions.
- Look for AppBlock and check the renewal date and price.
How to cancel future charges
If you don’t want AppBlock to renew, cancel via the same screen:
Google Play Store → profile picture → Payments & subscriptions → Subscriptions → AppBlock
Tap Cancel subscription.
Your Premium access will stay active until the end of the current billing period.
Want a refund?
If you were charged unexpectedly and would like a refund, see “How to request a refund on Android”.
Still confused about a charge?
Contact our support team and send us:
- The date and amount of the charge.
- Your Google Play account email.
- Your AppBlock account email.
- The Google Play Order ID that was sent to you by email on the day you made the purchase. It should be in the following format: GPA.1234.1234.1234.12345.
- If you purchased Premium through our website, send us the invoice you received by email instead.
We’ll help you make sense of it.
