AppBlock on Android

We apologize for the trouble you’re experiencing! We’re currently transitioning to a new billing system for managing premium subscriptions, and during this process, some users may get logged out of their premium features if they aren’t signed in to the app—especially if you’re using AppBlock on multiple devices.

Please try these steps in this specific order:

1. Check Your Google Play Account

• Open the Google Play Store > Profile picture > Payments & subscriptions → Subscriptions.
• If AppBlock isn’t listed, switch accounts by tapping the arrow next to your name > Select the correct account or add another one.

2. Clear Google Play Store Data

• Press and hold the Play Store icon > App info > Storage & cache > Clear data.
• Remove AppBlock from recent apps and reopen the Play Store.

3. Make sure you’re signed in AppBlock app

• In AppBlock, go to More > Sign in or create an account.

4. Restore Purchase in app

• If signing in did not fix the problem, go to More (Profile) > Troubleshooting > Restore Purchase.

In case the problem persisted, please contact us and select “Problem with Premium” as a reason.

Starting with version 7.1.14, you can use your AppBlock account to access your premium subscription on both Android and iOS devices. Here’s how:

First, log into the AppBlock app on the device where you initially purchased the premium subscription (Android). Make sure you’re signed into the Google Play account used for the original purchase and also log into AppBlock app with your app account.

Then, on your other device (iOS), log into the same AppBlock account. This will activate your premium subscription on both devices.

If you’re using an older version of AppBlock, please provide the order ID of your current Android premium subscription (this can be found in the confirmation email sent by the Google Play Store on the day of purchase) so we can issue a refund for the remaining portion of your Android subscription. You can then purchase a new subscription on iOS.If you’re interested in this option, please contact us with your order ID, and we’ll proceed with the refund process.

Yes, you can use AppBlock Premium on multiple devices! Just make sure you’re signed in with the same Google Play account you used for the purchase, and you’ll have access to all premium features on your other Android devices.

To get started, download AppBlock on each device and log in with your account to enjoy Premium benefits on all of them. If the premium features aren’t showing up, go to AppBlock > Profile > Troubleshooting > Restore Purchases to refresh your access.

For devices on different platforms (Android and iOS), ensure you have the latest version of the app on both. Sign in with the same AppBlock account on each device, and you should see your premium subscription on both. If not, try the “Restore Purchases” option on each device as well.

If you purchased the “All-in-One Pack” before we switched to a subscription model, you should still have access to premium features. However, some users have experienced issues where their premium product disappears from the app. This is unintentional, and we apologize for the inconvenience.
Here’s how you can restore your access:

Steps to Restore Access:

1. Verify Your Google Play Account

• Open Google Play Store → Profile picture → Payments & subscriptions → Subscriptions.
• Ensure AppBlock is listed. If not, switch to the correct account and try restoring purchases.

2. Restore Purchases in AppBlock

• Open AppBlock → Troubleshooting → Restore Purchases.

3. Clear Google Play Store Cache

• Go to Settings → Applications → Play Store → Storage & cache → Clear Storage.
• Reopen Google Play Store and AppBlock, then restore purchases again.

4. Reinstall AppBlock

• If the above steps don’t work, uninstall and reinstall AppBlock.

Still Having Issues?

If none of these steps resolve the problem, please contact our support team for assistance. We’re here to help!

To resolve your issue with AppBlock Premium, please follow these steps:

1. Ensure you are signed in to the same Google Play account used to purchase AppBlock Premium by navigating to the Google Play Store → Your profile picture → Payments and subscriptions → Subscriptions. If AppBlock is listed, you are signed in to the correct account. Otherwise, switch to the appropriate account. Then, go to the Troubleshooting section in AppBlock and tap “Restore purchases” at the bottom.
2. If restoring purchases did not resolve the issue, clear the Google Play Store cache by going to Settings → Applications → Play Store → Storage and cache → Clear storage. Close the settings, reopen the Google Play Store, close AppBlock (remove it from recent apps), and reopen it. You can also refer to our detailed guide on how to restore your purchase.
3. If none of the above works, try reinstalling AppBlock. If the problem persists, please contact our support team for further assistance.

To resolve your issue with AppBlock Premium, please follow these steps:

1. Ensure you are signed in to the same Google Play account used to purchase AppBlock Premium by navigating to the Google Play Store → Your profile picture → Payments and subscriptions → Subscriptions. If AppBlock is listed, you are signed in to the correct account. Otherwise, switch to the appropriate account. Then, go to the Troubleshooting section in AppBlock and tap “Restore purchases” at the bottom.
2. If restoring purchases did not resolve the issue, clear the Google Play Store cache by going to Settings → Applications → Play Store → Storage and cache → Clear storage. Close the settings, reopen the Google Play Store, close AppBlock (remove it from recent apps), and reopen it.
3. If none of the above works, try reinstalling AppBlock. If the problem persists, please contact our support team for further assistance.

Have you ever wondered what are the main differences between free and premium AppBlock versions? You can find the list of premium features and free version limitations in the link below:

https://appblock.app/free-vs-premium-appblock-features-on-android

Yes, the basic version of AppBlock is free! However, it does come with some limitations, such as a restricted number of schedules and no backup option.

If you’re enjoying the app, you might want to consider upgrading to the premium version, which gives you full access to all features. With premium, there are no limitations or ads. You can even try it out for a week with a free trial to see if it fits your needs. For more information and pricing in your region, check out the Premium section within the app.

Yes, we offer both!

We understand that AppBlock can be a great tool for staying focused during your studies, and we know that budgets can be tight for students. That’s why we’ve created a student discount program to make AppBlock more affordable for you.

If you’re interested, you can apply for the student discount and get started right away. We’re excited to support you in your academic journey!

For new users considering a premium subscription, we also offer a 30% discount on your first year.

If you’re new to AppBlock and have never subscribed before, you’ll have the option to start a free 7-day trial of the premium version directly in the app. Once the trial ends, your subscription will automatically renew to the yearly premium plan unless you cancel within the 7-day trial period.

To cancel your subscription, go to your Google Play Store account: tap your profile image → Payments and subscriptions → Subscriptions, where you can manage all your active subscriptions. On the 5th day of your trial, you’ll receive a reminder from Google Play letting you know that your free trial is ending in 2 days.