AppBlock on Android

In case your settings app is blocked, you must have enabled this option in Strict Mode. When you activate Strict Mode and select “block device settings”, it restricts access to your settings.

In case you cannot wait till the Strict Mode is off and need to deactivate Strict Mode immediately to get access to your settings, please contact us and choose “I need help with unblocking” as a reason for your message.

If you frequently need access to settings, you might want to consider turning off the “block device settings” option before reactivating Strict Mode. 🙂

First we need to find out what is blocking your access.

• If only the schedule is blocking you, the easiest solution is to simply change the blocking parameters.
  
• If you are in Strict mode, the deactivation condition must be fulfilled first. Currently, we provide 3 deactivation conditions: Charger, PIN code and None(Timer + follow schedules).
  
• In case you need to urgently unblock AppBlock, please go to Contact support and select reason “Emergency unblocking” or in case of older versions of AppBlock “I need to unlock my device” for contacting us. We will send you a one-time code that will deactivate Strict Mode and delete the PIN code to enter AppBlock in case you set one up.
  
  If you have any other problems, don’t be afraid to reach out to us.

If you’ve forgotten your PIN, here’s how to regain access:

1. Go to More (Profile) > Help and FAQ in the AppBlock app.
2. Scroll down to Contact Support and choose Emergency Unblocking as the reason.

We’ll send you a one-time code to unlock Strict Mode and remove the PIN, so you can open AppBlock again.

That’s it! You’ll then be able to reset your PIN if needed.

If you are not able to uninstall apps, please check if your Strict Mode is active. In case it is, go to options and see if the “disable app uninstalling” feature is turned on.

In case you need to urgently uninstall some apps and you enabled this feature by accident, please contact us and choose “I need help with unblocking” as a reason for your message so we can deactivate Strict Mode immediately by sending you a one-time code.

Eventually you can uninstall AppBlock from the settings in case the “block device settings” is not enabled.

Just attaching your charger is not enough. With the charger attached, you must go into the locked schedule’s detail page and press the little lock on the top right hand corner to unlock the schedule.

Occasionally, the schedule cannot be unlocked even if the charger is connected. Try reconnecting the charger with the locked schedule’s detail screen opened and wait for a while, then try to unlock it again.
You cannot use the charger to unlock a schedule which is locked for a set time. In this case, you will have to wait until the timer runs out.